Privacy Policy

This Privacy Policy describes how AthenaOrtiz.shop (the “Website” or “we”) collects, uses, and discloses your personal information when you visit or purchase from the Website.

Collection of Personal Information

When you visit the Website, we collect certain information about your device, your interactions with the Website, and necessary to process your purchase transaction. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that uniquely identifies an individual, including the information below, as “Personal Information.” Please see the list below for more information about what Personal Information we collect and why.

Device Information

Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, websites or products you viewed, search terms, and how you interacted with the Website.

Purpose of Collection: To load the Website accurately for you and to perform analytics on Website usage to optimize our Website.

Source of Collection: Automatically when you visit our Website using cookies, log files, web beacons, tags, or pixels

Disclosure for Business Purposes: Shared with our processors Shopify, Google Smart Shopping.

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card number), email address, and phone number.

Purpose of Collection: To provide you with products or services to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising related to our products or services when consistent with the preferences you have shared with us.

Source of Collection: From you.

Disclosure for Business Purpose: Shared with our processor Shopify

Customer Support Information

Purpose of Collection: To provide customer support.

Source of Collection: From you.

This Site is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion of your personal information.

Sharing Personal Information

As described above, we share your personal information with service providers to help us provide our services and fulfill our contract with you. For example:

We use Shopify to support our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing information that we think may be of interest to you. For example:

We use Google Analytics to help us understand how customers use the Site. You can learn more about how Google uses your personal information by visiting the following link: https://policies.google.com/privacy?hl=en . You can also opt out of Google Analytics by visiting the following link: https://tools.google.com/dlpage/gaoptout.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Facebook - https://www.facebook.com/settings/?tab=ads

Google - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads ]

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal (http://optout.aboutads.info/).

Use of Personal Information

We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date with new products, services, and offers.

Lawful Basis

Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information based on the following lawful bases:

Your consent;

Performance of a contract between you and the Website;

Compliance with our legal obligations;

Protection of your vital interests;

Performance of a task in the public interest;

For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Website, we will retain your personal information unless you ask us to delete it. For more information on your right to deletion, please see the “Your Rights” section below.

Automated Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decisions (including profiling) where that processing has legal effects concerning you or otherwise significantly affects you.

We do not use customer data to make fully automated decisions that have legal or other significant effects on you.

Our Processor Shopify uses limited automated decision-making to prevent fraud that does not have legal or other significant effects on you.

Services that contain elements of automated decision-making include:

Temporary blacklisting of IP addresses associated with repeated failed transactions. This blacklist will last for a few hours.

A temporary rejection list for credit cards associated with rejected IP addresses. This rejection list will last for a few days.

Your Rights

GDPR

If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you, have it transferred to a new service, and request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at the contact details below.

Your personal information will be processed first in Ireland and then transferred to locations outside of Europe for storage and further processing, including Canada and the United States. For more information on how data transfers comply with the GDPR, please refer to Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

California Consumer Privacy Act

If you are a resident of California, you have the right to access the personal information we hold about you (also known as the "right to know"), have it transferred to a new service, and request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at the contact details below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a variety of different cookies, including functional cookies, performance cookies, advertising cookies, and social media or content cookies. Cookies allow websites to improve your browsing experience by remembering your actions and preferences, such as logins and region selections. This means you don't have to re-enter this information each time you return to the website or browse to different pages. Cookies can also provide information about how users use a website, for example, whether they are first-time or frequent visitors.

We use the following cookies to optimize your experience on our website and to provide our services.

Cookies necessary for the operation of the store

Name Functionality

_ab Used with administrator access.

_secure_session_id Used with storefront navigation.

cart Used with shopping carts.

cart_sig Used with checkout.

cart_ts Used with checkout.

checkout_token Used with checkout.

secret Used with checkout.

Secure Customer Signature Used with customer login.

Storefront Summary Used with customer login.

_shopify_u Used to facilitate updating of customer account information.

Reporting & Analytics

Name Functionality

_tracking_consent Tracking preferences.

Landing Page Tracking landing page

_orig_referrer Tracking landing page

_s Shopify Analytics.

_shopify_fs Shopify Analytics.

_shopify_s Shopify Analytics.

_shopify_sa_p Shopify Analytics related to marketing and referrals.

_shopify_sa_t Shopify Analytics related to marketing and referrals.

_shopify_y Shopify Analytics.

_y Shopify Analytics.

How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" cookie or a "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the time they are downloaded to your device.

You can control and manage cookies in a number of ways. Please note that deleting or blocking cookies may negatively impact your user experience and that parts of our website may not be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, which are typically located in the "Tools" or "Preferences" menu on your browser. For more information on how to modify your browser settings or how to block, manage or filter cookies, please refer to your browser's help files or visit websites such as www.allaboutcookies.org.

In addition, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt-out of these third parties using your information, please follow the instructions in the "Behavioral Advertising" section above.

Do Not Track

Please note that because there is no consistent industry understanding on how to respond to "Do Not Track" signals, we do not alter our data collection and use practices when we detect such signals from your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at Support@AthenaOrtiz.shop or by mail at the following address:

1240 W Paces Ferry Rd NW, Atlanta, GA 30327

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority.